Account Manager Japan
Maintain and establish business relationships between the company and its customers (both internal and external).
Develop the company’s projects to adequately meet all business needs of the assigned customers.
Ensure all company initiatives relating to customer services are met timely.
Ensure that all company projects are streamlined towards the prescribed budget.
Lead the other Port Cities staff members actualize the company’s goal towards providing better service delivery.
Oversee and manage the other Port Cities members activities to ensure all work is in line with laid down with the procedures outlined by the organization.
Report activities directly to the Director, regarding the status of any client-related transaction.
Advocate the needs and expectations of the client to ensure compliance by top management towards achieving customer satisfaction, which is the sole goal of the organization.
Manage our accounts and relationships with the existing clients and relationship management with existing clients including upsell negotiations, follow up of AR, Down Payments, in coordination with the project delivery team
Work with the development team to ensure compliance with customer’s expectations.
Ensure that the product portfolio is a reflection of our ever-changing needs of the clients.
Provide consulting recommendations and support to a variety of customers’ requirements.
Streamline maintenance, user supports, training, installations, and solution design towards the satisfaction of the clients’ needs.
Bachelor's degree in any field.
At least 4 years of experience in B2B sales and at 2 years of IT sales experience.
Outstanding communication and presentation skills and master in the art of asking the right questions.
Proficiency in Japanese and English.
Independent, organized and reliable person.
Send us your CV
Send us your CV with information about your skills, past work experience & relevant projects you took part in.
Answer our questions
We will send you a few questions to understand a little bit more about your background, vision & expectations.
Interview with a hiring manager
Our hiring manager will meet you and ask you about your motivation, experience & preferences.
Interview with our CEO
The next step of the selection is to meet our CEO Gaspard, who will discuss with you your skills & knowledge.
You get a Job Offer
After you successfully pass all the steps, we will get back to you with a job offer to join our group team.
1st Day of Work
Your coach & team leader will guide you through company rules, policies & explain everything.
Our team has branches in 10 countries and you can meet colleagues of 15+ different nationalities!
Twice a year, we assess the skills, performance & knowledge of our team and revise the wage, if applicable.
You will get assigned your own coach who makes sure that you have proper training & knowledge for your job.
You will meet customers of different industries, backgrounds & sizes. There is a lot of learning opportunities.
As you will be spending significant amount of time with our clients, we reimburse you the travel expenses.
You will receive regular training & coaching to ensure that you are developing your skills.
Why Port Cities?
In Japan, we have a team consisting of 4 different nationalities. Our common language is English and it is a great place to practice it & speak it on a daily basis.
LEARN & IMPROVE
We always strive to learn new technologies, to improve our skills & to make sure we are up to date with our knowledge to be great consultants.
Your future colleagues
Francisco, Business Analyst
"One of the most remarkable things about working for Port cities as a business analyst is that constant feeling of excitement, expectation, and also a small frightening sensation every day. Why? Because since the first day I already had many responsibilities and every day there is always something new to learn or discover. "
Ruby, Business Analyst
" I have a valuable chance to approach various types of projects in many industries from small enterprises to very large corporations. Therefore every workday is full of new challenges and also about gaining various useful knowledge. Besides that, I greatly appreciate my supportive and cooperative beloved teammates. Now I consider them not my co-workers but also my little family. "