Job Description
Responsible for monitoring and maintaining cloud service to ensure meet the service level agreement.
Responsible to do server support for current cloud / distant server to provide the best support to customers.
Collaborate closely with other delivery teams (mostly the development team) to efficiently resolve application and database issues and/or do performance improvement.
Handle day-to-day operations and on-call support.
Good command of both written and spoken English.
Strong analytical problem solving and troubleshooting skills.
Requirements
Experience with Linux operating systems (Ubuntu, Debian or Centos).
Experienced or certified with one or more cloud services (Google Cloud Platform, AWS, Digital Ocean, or other cloud platforms).
Experience with a server monitoring platform.
Experience in security/penetration testing is a plus.
Experience in compliance and certification is a plus.
Experience with one or more following technologies is a plus: Odoo, Any API Stack, CELERY, PostgreSQL)

Recruitment process
Submit your CV
Send us your CV with information about your skills, previous work experience & any projects you've done.
Pre-Interview Questions
You will receive a few questions to better understand your fit for this position.
Interview with HR
HR will schedule an interview with you to discuss your skills & experience and strengths.
Interview with Leader
You will meet your future leader, who will discuss your skills, studies amongst other topics..
You get a Job Offer
After you successfully pass all the steps, we will get back to you with a job offer to join our group team.
First day at Port Cities
Join us in our office in Mexico City, meet your new colleagues & start enjoying the ride with Port Cities!
Global Environment
Our team has branches in 10 countries and you can meet colleagues of 15+ different nationalities!
Career Growth
Twice a year, we assess the skills, performance & knowledge of our team and revise the wage, if applicable.
Regular Training
You will get assigned your own coach who makes sure that you have proper training & knowledge for your job.
Constant Learning
You will meet customers of different industries, backgrounds & sizes. There is a lot of learning opportunities.
Extra Benefits
CAREER GROWTH
Depending on your skills and performance, you can have career growth possibilities inside the company. Furthermore, you can become a manager or director.
WORK EQUIPMENT
You will receive a laptop to assist and support you fulfill your work functions and responsibilities with ease and efficiency.
Why Port Cities?
INTERNATIONAL TEAM
We have a team consisting of different nationalities. Our common language is English and it is a great place to practice it & speak it on a daily basis.
LEARN & IMPROVE
We always strive to learn new technologies, to improve our skills & to make sure we are up to date with our knowledge to be great consultants.
WE HAVE FUN TOGETHER
We have a very open & honest company culture and we enjoy spending time together - be it a taco night, running a marathon, or just enjoying good food & drinks together.
Your future colleagues

Mylene, Director of Americas
"Port Cities is the perfect company to professionally grow. I really enjoy the collaboration we have with the team. We are working in a friendly space with a nice team spirit. Many challenges are raising all the time, and that makes every day a new experience. Being leading Port Cities Americas is a pleasure for me and I am looking forward to working with you! "