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Account Manager Vietnam

HCMC, Việt Nam

Job Description

  • Maintain and establish business relationships between the company and its customers (both internal and external)

  • Develop the company’s projects to adequately meet all the assigned customers business needs. 
  • Ensure that all company initiatives relating to customers services are met timeously. 
  • Ensure that all company projects are streamlined towards the prescribed budget.
  • Lead the other Port Cities staff members towards the company’s goal  of providing better service delivery.

  • Oversee and manage the other Port Cities team members activities to ensure that all work is in line with the procedures outlined by the organization.

  • Report all activities regarding the status of any client-related transactions directly to the Director. 

  • Support the clients needs and expectations and ensure compliance by top management in order to achieve customer satisfaction, which is organizations primary goal.

  • Work with the development team to ensure compliance with customer’s expectations

  • Coordinate technical support teams to provide variation in the customers requirements.

  •  Ensure that the product portfolio reflects the clients constantly changing needs.

  • Streamline maintenance, user supports, training, installations, and solution design for  the clients ultimate need  satisfaction.

Requirements

  • Minimum 1 year experience in Odoo, or 2 years understanding of ERP system implementation/software development/implementation.

  •  Understanding of sales principles and ability to deliver excellent customer service.

  • Strong interpersonal and communication skills with an ability to build and manage relationships with the team, cross-functional colleagues, and  external partners.
  • Good time-management skills with a problem-solving attitude
  • Fluency in English. 

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Send a CV

Send us your CV with information about your relevant  skills, work experience & projects you've completed.


Interview

Our HR team will review your CV & invite you for a first interview to assess your motivations & team fit. 


Case studies

We want to see your sales skills in practice! You will get a chance to showcase your strengths & abilities.


2nd interview

You will meet the head of sales, who'll assess your skills & understand your aspirations. 


Job Offer

After you successfully pass all the steps, we will get back to you with a job offer to join our team in Vietnam.


1st Day

Your coach & team leader, Zen will guide you through company rules, policies & explain all further details.

International team

Our team has branches in 10 countries and you will meet colleagues of 15+ different nationalities!

Regular Training

You will get assigned your own coach who will ensure that you have proper training & knowledge for your job.

Career Growth

Twice a year, we assess the skills, performance & knowledge of our team and revise the wage, if applicable.

Constant Learning

You will meet customers of different industries, backgrounds & sizes. There are a lot of opportunities to learn, 

EXTRA BENEFITS

     PERFORMANCE BONUS

Your salary package depends on the performance of the branch - the better & more profitable the branch is, the bigger percentage of the profit you will receive!

     FLEXIBLE WORK HOURS

Our office hours are from 9.30 AM till 3.30 PM. You can start earlier or later depending on your schedule,
everyone is productive at a different time of the day. 

     HOME-OFFICE DAYS

We have an option to work from home on Wednesdays (if you are not personally needed in the office) so you can plan your day accordingly. Working whole day in pajamas and from bed? Sounds good!


HIGHLIGHTS

     ODOO ENTHUSIASTS

We at Port Cities love Odoo & we keep up with the newest trends & versions.

     HONESTY

We believe that open communication & honesty is key to solve the majority of issues.

     SMART SOLUTIONS

We are consultants & our main goal is to find the best solutions for our clients.

Your future colleagues

Company team

Binh, Project Manager 

"What I really enjoy about being a Port Cities member, is a mindset of "project-consulting-coaching". It means, that as a project manager, you don't just stop at a "manager" role to "manage things and people" but involve a significant amount of your effort to work as a consultant to your client, a mentor to your subordinate, and a friend to your team. I feel lucky and blessed to work with such talented people, who you can feel easier to build a close-knit culture - all will help you to form a solid implementation team. . "

Company team

Jamie, Business Analyst

" From the first day joining Port Cities Vietnam, it's been my honor to be a part of the team. It's been a talented team in the early ages that I have ever found, and I have to say that each person is real talent here, and working here every day is a fantastic day of my life. Working as Business Analyst here, we not only understand the ERP system itself, but we need to go through the business flow and make it fit the most appropriate way. "

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About Port Cities


     11 branches in 4 continents

     170+ Port Citizens

     The best Odoo partner in APAC

     500+ successful ERP implementations