We are looking for an English speaking Cloud/Server Service Operational Manager in Semarang, Indonesia.
Responsibilities
Managing the current server/cloud operational team to provide the best service support to customers
Processing customers' latest cloud requests and/or server migration
Cloud Service monitoring and management to ensure compliance with the Service Level Agreement
Collaborate closely with other delivery teams (mostly development team) to solve application and database problems effectively and/or improve performance
Handle day-to-day operations and on-call support including after hours
Accountable for the profitability of servers/clouds
Requirements
Minimum five years of relevant work experience and two years of managerial/senior experience
Strong leadership qualities and communication skills
Excellent analytical problem solving and troubleshooting skills
Strong command of both written and spoken English
Skilled in Programming (Python, Java, etc)
PostgreSQL Database and Architecture expert
Experienced in backend infrastructure and service support (Proxy, firewall, DNS, etc)
Proficient in Linux operating systems
Cloud service management specialist (Google Cloud Platform, Digital Ocean, or other cloud platforms)
Server monitoring experience with Nagios, Munin or other monitoring tools
Troubleshooting expertise for databases and servers and Disaster Recovery Planning
Experience in Odoo is a plus
How You'll Grow
Our leadership development approach focuses on empowering individuals to identify and use their abilities to do their best possible job every day at every level of their career. We believe there's always potential to learn, from entry-level to senior members.
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Benefits
Monthly Bonus
You will have the ability to earn a monthly bonus after probation based on invoiceable hours
Lunch & Snack/ beverages
You will receive lunch & snacks for every work day
Onsite Allowance
We offer you a bonus onsite + daily pocket money
Additional Paid Leave
Overtime on the weekends or public holidays are convertible to paid leaves
Sport Activities & Gathering
Our positive and supportive culture gives you an opportunity to participate in weekly sports activities and gatherings
Laptop
You will be assigned a laptop after passing the probation period to ensure productivity and comfort.