Junior Cloud Server Support Admin in Mexico
Responsible to do server support for current server/cloud to provide the best support to customers
Collaborate closely with other delivery teams (mostly development team) to efficiently resolve application and database issues and/or do performance improvement
Responsible to process new cloud request and/or server migration from customer
Handle day-to-day operations and on-call support
Responsible for monitoring and maintaining Cloud Service to ensure meet Service Level Agreement
Strong analytical problem solving and troubleshooting skills
Good command of both written and spoken English
Willing to be responsible for on-call and off-hours’ responsibilities.
Experience with PostgreSQL Database and Architecture is a plus
Experienced with cloud service management (Google Cloud Platform, OVH, Digital Ocean, or other cloud platforms) is a plus
Experience with server monitoring with Observium, Nagios or other monitoring tools is a plus
Experience with database and server troubleshooting and Disaster Recovery Planning is a plus
Experience with Odoo is a plus
Send us your CV
Send us your CV with information about your skills, past work experience & relevant projects you took part in.
Answer our questions
We will send you a few questions to understand a little bit more about your background, vision & expectations.
Interview with HR
HR responsible is going to have an interview with you about the appropriateness of the position.
Interview with leader
You will meet your future leader, who will discuss with you your case studies and other topics..
You get a Job Offer
After you successfully pass all the steps, we will get back to you with a job offer to join our group team.
First day at Port Cities
Join us in our office in Mexico City, meet your new colleagues & start enjoying the ride with Port Cities!
Our team has branches in 10 countries and you can meet colleagues of 15+ different nationalities!
Twice a year, we assess the skills, performance & knowledge of our team and revise the wage, if applicable.
You will get assigned your own coach who makes sure that you have proper training & knowledge for your job.
You will meet customers of different industries, backgrounds & sizes. There is a lot of learning opportunities.
Your salary package depends on your performance - the better & more profitable the project is, the bigger percentage of the profit you will receive!
We provide weekly English classes to make sure you keep up & you are able to communicate efficiently with our foreign colleagues & deliver projects abroad.
EXTRA DAYS OF LEAVES
After a good project is delivered, it is important to take a rest too! That is why we offer extra days of paid leaves to our employees in Mexico.
Why Port Cities?
We have a team consisting of different nationalities. Our common language is English and it is a great place to practice it & speak it on a daily basis.
LEARN & IMPROVE
We always strive to learn new technologies, to improve our skills & to make sure we are up to date with our knowledge to be great consultants.
WE HAVE FUN TOGETHER
We have a very open & honest company culture and we enjoy spending time together - be it a taco night, running a marathon, or just enjoying good food & drinks together.
Your future colleagues
Mylene, Director of Americas
"Port Cities is the perfect company to professionally grow. I really enjoy the collaboration we have with the team. We are working in a friendly space with a nice team spirit. Many challenges are raising all the time, and that makes every day a new experience. Being leading Port Cities Americas is a pleasure for me and I am looking forward to working with you! "
Francisco, Business Analyst
" One of the most remarkable things about working for Port cities as a business analyst is that constant feeling of excitement, expectation, and also a small frightening sensation every day. Why? Because since the first day I already had many responsibilities and every day there is always something new to learn or discover. "