Portcitites Privacy Policy

Last Updated: 16/05/2024

The English version of this document is considered as the only current and valid version. Any translated version is provided for your convenience only, to facilitate reading and understanding of the English version. Any translated versions are not legally binding and cannot replace the English version. In the event of disagreement or conflict, the English language policy shall prevail.

1. Introduction

Port Cities International Limited (hereinafter, Portcities) is the owner of the website https://www.portcities.net/ (hereinafter, the "Site") and https://run-odoo.com/ (hereinafter, the "Site"). We respect your privacy and are committed to protecting your personal information.

We’re providing this Global Privacy Statement (“Privacy Statement”) to explain how we collect, use, and disclose your Personal Data when you interact with our websites, communicate via email, submit contact forms, apply for jobs on our website, and use all our products and services. 

“Personal Data” information relating to an identified or identifiable individual. Users may decide, freely and voluntarily, whether to provide the information requested. If you do not agree with any of the terms in this Privacy Policy, please discontinue using our Products and Services.

2. Information we collect

When you interact with us via our websites or any sites or services that link to this Privacy Policy, we may collect Personal Data and other information from you, as further described below.

Personal Information

We collect Personal Data from you when you submit web forms or interact with our sites, for example by subscribing to our blog, sending inquiries, signing up for a webinar, subscribing to one of our services, or requesting customer support. We may ask for your email address, first and last name, job title, and other similar business information. You can explore some of our websites without providing Personal Data about yourself. 

Payment Information

We collect payment and billing information when you register for paid products or services. For example, we may ask you to provide a billing address or a billing contact for your Run-Odoo account. If you give us payment information, we use it solely as you authorize in accordance with this Privacy Policy. 

Browser Data

When you visit our website and access our online services, we detect and store your browser language and geolocation to customize your experience according to your country and preferred language. Our servers also passively record a summary of the information sent by your browser for statistical, security, and legal purposes: your IP address, the time and date of your visit, your browser version and platform, and the web page that referred you to our website.


Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website, for example, your Run-Odoo session (so you don't have to log in again).

Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language, and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We also use third-party services such as Google Analytics, which sets and uses its own cookies to identify visitors and provide its own contextual services.

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the performance of our contract with you, compliance with our legal obligations, and/or your consent.

We use the personal information collected through our Services for a variety of business purposes, as described below. We process your personal information for these purposes in accordance with our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations.

We indicate the specific reasons for processing next to each purpose listed below. We use the information we collect or receive:

To send you marketing communications (with user consent)

We and/or our third-party business partners may use the personal information you send us for marketing purposes if it is consistent with your marketing preferences. You may unsubscribe from our marketing emails at any time by clicking on the "unsubscribe" link in the emails or by contacting us at: [email protected]

To send you administrative information

We may use your personal information to send you information about products, services, and new features, and/or changes to our terms and conditions and policies.

To fulfill your requests and provide services

We may use your information to fulfill and manage your requests, provide services, and manage payments, returns, and exchanges made through our services.

To request feedback

We may use your information to request feedback and contact you about your use of our Services.

To protect our services 

We may use your information as part of our efforts to ensure the security of our Services (for example, for fraud monitoring and prevention).

Enforce our terms and conditions and policies for business, legal and contractual purposes.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

For other commercial purposes 

We may use your information for other business purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our services, products, marketing, and your experience.

We may use and store this information in aggregate, anonymous form so that it is not associated with individual end users and does not contain personal information. We will not use personally identifiable information without your consent.

4. Data Sharing and Disclosure

Third-party Service Providers: We may share Personal Data with our third-party service providers to support our websites, products, and services, such as payment processing, web audience analysis, cloud hosting, consent management, marketing and communication, etc.

Partners: We may share personal data with our partners (including product partners, integration partners, program partners, or application platform partners) to provide related services and support.

We do not permit our service providers and partners to use personal information for any other purpose except to use personal data to give better service and develop and improve the product and services. We ensure they are required to maintain the confidentiality of your information in compliance with Data Protection legislation.

Legal Obligations: We may disclose your information in response to any government or regulatory request or to comply with any court order, law, legal duty, or legal process. If we think it is essential to protect our rights, customers' rights, or users' rights, we might disclose your information. If we think sharing your information is required or appropriate to safeguard our rights, your safety, or the rights of our partners, customers, or service providers, we may do so.

5. Data Retention

We will only retain your data as long as necessary for the purpose for which it was collected, as laid out in this policy, including any legal retention period, or as long as necessary to carry out a legitimate and reasonable promotion of our products and services.

Where we do not need to process your personal information for legitimate business reasons, we will delete it or make it anonymous.

6. User Control and Choices

Personal Data Requests  

You have the following data protection rights:

Access, Correction or Deletion. You can request access, correction, updates, or deletion of your Personal Data.

Objection. You can object to our processing of your Personal Data, ask us to restrict processing of your Personal Data, or request portability of your Personal Data.

Withdraw Consent. If we have collected and processed your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.

Complaint. You have the right to complain to a data protection authority about our collection and use of your Personal Data.

We do not sell personal information.

To exercise any of these rights for Portcities, including our websites and products or services, please contact us using [email protected]

Please note that to protect personal information, we may verify your identity using a method appropriate to your request type. Depending on where you reside, you may be entitled to empower an “authorized agent” to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.

We will respond to your request to change, correct, or delete your data within a reasonable timeframe and notify you of our actions. In some instances, your rights may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights.

To Unsubscribe From Our Communications 

You may unsubscribe from our marketing communications through one of the following methods:

  • by clicking on the "unsubscribe" link located at the bottom of our e-mails;
  • updating your communication preferences;
  • by contacting us through [email protected].

Customers cannot opt out of receiving transactional emails related to their account with us.

7. Security

Keeping your information safe is a top priority. We use industry-standard security measures, including secure servers with firewalls and anti-virus protection, to shield your personal data from unauthorized access, use, or disclosure. Additionally, encryption safeguards your information during transmission. While we strive for complete security, we acknowledge it's a shared responsibility. We encourage strong passwords and online vigilance on your part, and in the rare case of a data breach, we'll promptly notify you and take necessary actions to mitigate risks.

8. Changes to this Privacy Policy

We will update this Privacy Policy from time to time to reflect changes in our practices or comply with new legal requirements. We will notify you of any changes by posting the new Privacy Policy on our website. Here, we will also maintain a history of past versions of the Privacy Policy for your reference.

9. Contact Us

If you have questions or feedback about this privacy policy, please don't hesitate to contact us via e-mail at [email protected] or at: 

Port Cities International Limited

Room 1902, Hua Fu Commercial Bld. 

111, Queen's Road W, Sheung Wan, 

Hong Kong