Let's explore how Turbo-Mech Asia in Singapore transformed its engineering and industrial service operations with Odoo ERP. By integrating sales, projects, inventory, procurement, field service, and finance into one platform, the company improved operational efficiency, enhanced project visibility, and supported its expansion across Southeast Asia.
Company Name: Turbo-Mech Asia Pte Ltd
Industry: Engineering Services, Industrial Equipment Trading & Services
Location: Singapore
Company Size: Approximately 50 employees
Implemented Systems: CRM, Sales, Purchasing, Inventory Management, Accounting, Project Management, Field Service, Timesheets, Payroll, Employee Portal, Mobile Time Tracking Application (Custom)
Disconnected operations with growing challenges
Managing the mix of trading and services isn’t all that it’s cracked up to be. But Turbo-Mech Asia, a reputable supplier for the Oil & Gas and Petrochemical industries, operates as both an authorized sales representative for rotating equipment and as an after-sales service provider in maintenance, repairs, and overhaul of equipment.
They handle equipment sales, engineering services, workshop repairs, field service, procurement, inventory management, and finance. Each function depends on accurate information flowing seamlessly between departments.
However, as the company grew, much of this information remained scattered across spreadsheets, standalone accounting software, and department-specific processes.
The teams faced significant operational challenges in tracking progress and profitability of repair and overhaul jobs due to differences across projects.
Limited visibility into material consumption, labour hours, procurement, and invoicing
Duplicate data entry across departments.
Collaboration gaps between sales, engineering, procurement, warehouse, and finance teams.
They decided to replace disconnected systems and manual processes with a single platform that could support their entire business, from CRM and sales through procurement, inventory, workshop operations, project management, and finance.
Building one integrated ERP platform
Turbo-Mech Asia's objective was to implement an ERP system that improves operational efficiency, provides management with better reporting, and establishes standardized processes that could scale as our business continued to grow.
Working with them as the implementation partner in Singapore, Portcities delivered a solution covering its all core operations, including:
CRM
Sales
Purchase
Inventory Management
Project Management
Field Service
Timesheets
Accounting
Payroll
Employee Portal
Also, we developed a mobile application that enables employees to record timesheets on specific projects directly from their mobile devices to better support workshop operations in improving labour tracking and project costing.
Rather than introducing separate solutions for each department, the implementation established one connected system where information flows automatically between teams.
Why Turbo-Mech Asia chose Portcities
Selecting the right implementation partner was equally important as selecting the ERP platform itself.
Turbo-Mech Asia chose Portcities Singapore because of the experience in delivering ERP projects for engineering and industrial service businesses.
"Their consultants took time to understand our workflows instead of proposing a generic implementation. We also appreciated their experience with complex inventory, project costing, and regional ERP implementations."
Our experience with regional ERP implementations also gave Turbo-Mech Asia confidence that the solution would continue supporting future business expansion.
Driving successful ERP adoption
Implementing an ERP across engineering, workshop, inventory, procurement, finance, and service operations required more than software deployment.
One of the biggest challenges during the project implementation involved standardising business processes that had evolved independently across different departments over many years.
Another challenge was change management. It was understandable that it’s hard for employees who had become accustomed to existing ways of working to adopt new processes, and to learn a new system. Thus, it required time, training, and ongoing support while historical data was migrated into the new system with minimal disruption.
Over a nine-month implementation, we worked closely with management, department heads, and key users through detailed workshops, regular project reviews, and phased deployment to identify the most effective way to configure Odoo while incorporating industry best practices.
Comprehensive user training and responsive support during testing and go-live helped ensure employees became comfortable with the new system while maintaining day-to-day business operations.
"We are highly satisfied with the quality of Portcities' implementation and the value their team has delivered. Their professionalism, technical expertise, and deep understanding of our business processes have made them a trusted long-term ERP partner."
Improving operational visibility across departments
Following implementation, the biggest improvement has been having all departments working from a single source of truth for Turbo-Mech Asia.
Sales teams can seamlessly track quotations and customer orders.
Procurement has visibility into purchasing requirements.
Warehouse personnel can trace inventory availability with accuracy.
While finance receives transaction data automatically without repeated manual entry.
For project teams and engineers, repair jobs and material usage are easier to monitor throughout each project.
Importantly, management benefits from real-time dashboards that provide visibility into project progress, inventory levels, and financial performance without relying on manually prepared reports.
"Implementing Odoo ERP has transformed our operations at Turbo-Mech Asia. The platform’s intuitive interface and customizable modules streamlined our sales, service, and inventory management, saving us time and reducing errors.
The integrated approach improved visibility across departments, enhancing decision-making. Odoo’s scalability supports our growing business, and its cost-effectiveness was a major advantage. "
Supporting regional business growth
“Our confidence in Portcities is reflected in our decision to extend the Odoo implementation beyond Singapore”- Tay Wee Bon, CFO at Turbo-Mech Asia
Following the successful deployment in Singapore, our client extended our partnership to implement Odoo across several related entities in Malaysia, including publicly listed companies, with additional rollout currently underway in Indonesia.
This continued expansion reflects the company's confidence in both the Odoo platform and Portcities' ability to deliver consistent ERP implementations across multiple countries.
“Portcities is a reliable partner for any business looking to optimize efficiency!”- said Bayu Purnama.
We continue to work with Turbo-Mech Asia through ongoing SLA support, system enhancements, and regional implementation projects for their future business growth across Southeast Asia.
Go Global with a Centralised ERP
For engineering and industrial service companies, disconnected systems can make it difficult for you to manage projects, inventory, procurement, and financial performance effectively.
A centralised ERP platform helps manage operational data, improve collaboration across departments, and provide real-time visibility for better business decisions.
Consult with our expert to discuss how Portcities, a global partner trusted by 400+ businesses, can help your business achieve your success.